| Enhanced Service
|
Description
|
| Billing Codes/References |
Upon request, specific billing codes or references will be noted on the
invoice. |
|
Call Out to Late Participants
|
A WCC
Conference Coordinator may be signaled and asked that late participants be called
and reminded of the conference. The Conference Coordinator can announce
late participants or place them into the call silently, per your instructions.
Moderators of Meet-Me conferences are contacted automatically if they have not
joined the conference five minutes after its scheduled start time. |
|
Listen Only Mode
|
The
moderator may choose to mute all participants, or selected
participants during all or part of the conference. This is
recommended especially for large calls. |
|
Music on Hold
|
While the conference is being assembled; participants will hear music on
hold. |
|
Roll Call
|
Performed by a WCC Operator to verify attendance and identify
participants for the benefit of the group. |
|
Security Event service
|
Allows you to “lock” your call to ensure privacy.
WCC’s security feature locks out all additional participants, as well
as WCC Operators. |
|
Sub Conference
|
You may have your conference separated into smaller working groups
before, during or after your group conference. |
|
Question & Answer
|
Process by which a large audience is managed during an interactive
session. End users desiring to pose
a question enter a code to place their line in queue. |
|
Voting/Polling
|
A method of obtaining electronic feedback from the audience.
Results can be made public or secure. |
|
Participant List
|
Reporting on those who are attending the meeting. |
|
Coordination Line (Comm. Line)
|
A separate line to the conference operator for the purpose of
coordinating various activities that occur while the meeting is in progress. |
|
Remote Replay
|
A digital
archive of the meeting available on a variety of real-time
media. |
|
Replay Participant Report
|
Reporting on
those who access the digital archive |
|
Tape Rebroadcast
|
Re-broadcasting an analog tape recording into a meeting. |
|
RSVP
|
Obtaining confirmations from meeting participants in advance. |
|
Taping/Duplicates
|
Creating or duplicating an analog tape recording of the meeting. |
|
Transcription
|
A paper or electronic based printout of what was discussed in the
meeting. |
|
Translation
|
Translating a foreign language in real-time or upon delay. |
|
Messaging
Services
|
Interactive Voice Response services. |
